Privacy Policy

Last Updated August 6, 2025

This Privacy Policy describes how SongGuru and its affiliates ("SongGuru", "we", "our" or "us") collect, use, and protect information in connection with your use of our websites, services, and applications (collectively, the "Services"). This Privacy Policy (the "Privacy Policy") does not apply to information our customers may process when using our Services.

We may collect and receive information about users of our Services ("users," "you," or "your") from various sources, including: (i) information you provide through your user account on the Services (your "Account") if you register for the Services; and (ii) your use of the Services.

We recommend that you read this Privacy Policy in full to ensure you are fully informed. If you have any questions about this Privacy Policy or SongGuru's data collection, use, and protection practices, please contact us at [email protected].

1. INFORMATION WE COLLECT

1. Information You Provide
   1. Account Registration. When you register for an Account, we may ask for your contact information, including items such as name, email address, and telephone number.
   2. Payment Information. When you add your financial account information to your Account, that information is directed to our third-party payment processor. We do not store your financial account information on our systems.
   3. Communications. If you contact us directly, we may receive information about you such as your name, email address, the contents of the message you send us, and any other information you may choose to provide.
2. Information We Collect When You Use Our Services.
   1. Cookies and Other Tracking Technologies. When you use our Services, we may collect certain information automatically from your device to help operate and improve our services. This information may include browser type, operating system, date/time stamp, and referring URL. To collect this information, a cookie may be set on your computer or device when you visit our Services. You can configure your browser to reject cookies if you prefer.
   2. Usage of our Services. When you use our Services, we may collect information about your engagement with and utilization of our Services, such as processor and memory usage, storage capacity, and system-level metrics. We use this data to operate the Services, maintain and improve the performance and utilization of the Services, develop new features, and protect the security and safety of our Services.

2. HOW WE USE INFORMATION

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our Services
• Improve and personalize our Services
• Understand and analyze how you use our Services
• Develop new products, services, features, and functionality
• Communicate with you directly for customer service and to provide you with updates and other information relating to the Service
• Process your transactions
• Protect against fraud and unauthorized access

3. DATA PROTECTION

We take the protection of your personal information very seriously. We implement strong security measures to protect your data:

1. Encryption. All data transmission between you and our services is encrypted using industry standard protocols.
2. Access Controls. We maintain strict access controls to your data internally, limiting access only to essential personnel who need it to provide you services.
3. Data Minimization. We only collect and retain the minimum amount of personal data necessary to provide you our services.
4. No Data Sharing. We do not share, sell, rent or trade your personal information with any third parties except as required by law.

4. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so. We have a legitimate interest in operating our Services and communicating with you as necessary to provide these Services, for example when responding to your queries, improving our platform, or for the purposes of detecting or preventing illegal activities.

In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

5. SECURITY

SongGuru is committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that the Internet cannot be guaranteed to be 100% secure.

6. DATA RETENTION

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. ACCESS

If you are a registered user, you may access certain information associated with your Account by logging into our Services or emailing [email protected]. If you terminate your Account, any public activity on your Account prior to deletion may remain stored on our servers and may remain accessible to the public.

To protect your privacy and security, we may also take reasonable steps to verify your identity before updating or removing your information. The information you provide us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business for disaster recovery purposes. Your ability to access and correct your information may be temporarily limited where access and correction could: inhibit SongGuru's ability to comply with a legal obligation; inhibit SongGuru's ability to investigate, make or defend legal claims; or result in breach of a contract or disclosure of trade secrets or other proprietary business information belonging to SongGuru.

8. YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a resident of the EEA, you have the following data protection rights:

• If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing [email protected]
• In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing [email protected].
• Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
• You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

9. YOUR CHOICES

You can use some of the features of the Services without registering, thereby limiting the type of information that we collect.

Many browsers have an option for disabling cookies, which may prevent your browser from accepting new cookies or enable selective use of cookies. Please note that, if you choose not to accept cookies, some features and the personalization of our Services may no longer work for you. You will continue to receive our services but they may not be tailored to your preferences.

10. CHILDREN'S PRIVACY

SongGuru does not knowingly collect information from children under the age of 13, and children under 13 are prohibited from using our Services. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you can alert us at [email protected].

11. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be modified from time to time, so please review it frequently. Changes to this Privacy Policy will be posted on our websites. If we materially change the ways in which we use or protect personal information previously collected from you through our Services, we will notify you through our Services, by email, or other communication.

12. INTERNATIONAL DATA TRANSFERS

SongGuru is a global business operating in United States. We may transfer personal information to countries other than the country in which the data was originally collected. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your personal information to other countries, we will protect that information as described in this Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to email us at [email protected].

If you have customers in the EU or need to be GDPR compliant, you may additionally request to sign our Data Protection Agreement (DPA). Please email us at [email protected] for a copy of the DPA.

The data controller of your personal information is SongGuru.